Who do we want to become?

We’re aiming to become the No 1. customer-centric insurance company. We believe the core innovation lies in understanding customer needs, their struggles, and their values.

Your mission 

You will ensure that the claims process covers every claim filed with us from start to finish across our product portfolio. Your responsibility is to manage our entire claims team and bring the best practices from insurance experience. 

You will kick off the team and use their know-how and your own expertise to improve our claim processes and ensure that they are compliant with all relevant regulations. 

One of your first projects will be participating as a stakeholder in the new claims portal development and ensuring the implementation of guidelines from the Claims Manager in the Lichtenstein team.

What would we be offering to you?

Trust and freehand for operating. An English-speaking work environment. A powerful product, a digital infrastructure, a truly (and virtually unmatched) European scalable insurance product. A cool team. Office/home office flexibility. A good amount of perks.  We want all our people to feel good with us. And we are proud of doing it very well already.

Who would you be teaming up with?

You'll be in the heart and soul of it all - you'll be working closely with our team members from Estonia, Liechtenstein, and Germany.  

Who are we looking for?

You are passionate about the insurance industry and want to challenge the status quo. You enjoy leading your team by example and you can't wait to share your expertise in claims management with them. You are comfortable talking to managers of any rank and holding them accountable for their part in any project and representing the claims team in related projects. 

You believe in making decisions based on facts and not just a gut feeling and want to take leadership. You are experienced in documenting standards of procedure, analyzing claim-related data, and defining the problem areas. 

We would want you to be sharing our core values too: customer centricity, candor, the team first. And, as you may become one of our key people and leading teams, we would be looking after you to have proven leadership skills too. 

Surprised by no bullet list type of criteria, no min number of years of experience, no particular level of academics needed, etc? If yes and you like it, feel free to apply now! 

PS! Most of our claims currently are from our customers in German-speaking countries, which means that our perfect candidate for this position would have German skills at least on level B2, ideally C1/C2.